These Terms of Sale (“Terms”) govern your purchase, sale, or use of products, memberships, and services available through HelloSake and its affiliates (referred to as “HelloSake,” “Company,” “we,” or “us”). Capitalized terms used here, but not defined in these Terms, will have the meaning provided in our Terms of Use.
Please note that HelloSake may update these Terms of Sale at its discretion. Any changes will be posted on the website, and we will update the “Last Updated” date at the top of these Terms. We will also notify you of any material changes, and you may be required to consent to the updated Terms before continuing to use the platform. If you do not agree to the changes, you must contact HelloSake within seven (7) days. If you continue to use the platform after this notice, you will be bound by the updated Terms.
Please regularly check the HelloSake platform for the most current Terms of Sale.
Applicability; HelloSake as an Intermediary
HelloSake has partnered with various licensed third-party Merchants who are authorized to sell alcoholic products as required by law. These Terms of Sale govern the purchase and sale of alcoholic beverages ("Merchant Products") between Merchants and Buyers, facilitated by the HelloSake platform. HelloSake acts solely as an intermediary, processing Orders on behalf of Merchants. We do not handle the packaging, shipping, or direct sale of alcohol. The Merchant fulfilling your Order will be identified during checkout. Each Merchant is fully responsible for the sale, fulfillment, and legal compliance of the alcohol sold via HelloSake.
Order Acceptance
Submitting an Order via the HelloSake platform does not create a binding contract between the Buyer, HelloSake, or any Merchant(s). No Merchant is obligated to fulfill an Order until they have confirmed and accepted it. Once accepted, payment will be processed using your chosen Payment Method, and the Merchant will proceed with shipping the Order according to these Terms.
Descriptions, images, features, content, specifications, pricing, and availability of any sake, types, vintages, or related products are subject to change without notice, with current prices available on the HelloSake platform. We strive to display the attributes of products listed on HelloSake accurately; however, depending on the year of manufacture, bottles may be shipped with different labels than those shown and also depending on the year of manufacture, specs of sake such as polished rate, SMV, Acidity, etc. may change slightly, also descriptions of sake, including flavors, aromas, and tasting notes, can be highly subjective. Including a product on HelloSake at any given time does not guarantee its availability in the future. We reserve the right, with or without notice, to limit the quantity of any product, discontinue products, or impose conditions on promotions or coupon codes. Additionally, we may restrict certain users from making purchases or refuse to provide products or services at our discretion.
HelloSake acts as a marketplace facilitator and proxy for individual retailers. Any cancellations or updates to an order request must comply with the specific retailer’s cancellation policies and instructions.